Terms of Service

Terms and Conditions

These Terms and Conditions set forth the terms and conditions for providing the Service (as defined below), and the rights and obligations between the Company and users of the Services. You must read and agree to the entire Terms and Conditions before using the Services.

Article 1 Applicability

  1. The purpose of these Terms and Conditions is to set forth the terms and conditions for providing the services and the rights and obligations between the Company and Users (as defined below), and these Terms and Conditions shall apply to all aspects of the relationship between you and the Company in connection with the Service.

Article 2 Definitions

For purposes of these Terms and Conditions, the following terms have the following meanings.

  1. “Service Agreement” means not only these Terms and Conditions but also any other agreements relating to the Services to be executed between the Company and the User.
  2. “IP Rights” means copyrights, patents, trade marks, utility rights, design rights and othwe intellectual property rights (including rights to obtain or to apply for registration of such rights.)
  3. “Company” means [Five Emotions Co.,Ltd.].
  4. “Website” means such website as may be from time to time operated by the Company, whose domain name is [fiveemotions.co.jp] or [fiveemotions.com] or [fiveemotions.net](or if such website’s domain name or content has been modified for any reasons, such modified website).
  5. “Registered User” means any person or entity that has been registered as a user of the Services pursuant to Article 3 (Registration)
  6. “General User” means any person or entity that has not been registered as a user of the Services.
  7. “User” means Registered User and General user.
  8. “Services” means any and all services provided by the Company.

Article 3 Registration

There are registration requred service and no registration required service. In any case, please read and agree to the entire Terms and Conditions before using the Service.

  1. A person wishing to use the Services (a “Candidate”) may apply to the Company for registration to use the Services by agreeing to comply herewith and providing certain information as specified by the Company (the “Registration Information”) in accordance with such manner as may be prescribed by the Company.
  2. The Company shall determine whether to register a Candidate who made an application pursuant to the first paragraph of this Article 3 (an “Applicant”) in accordance with the Company’s criterion, and shall notify the Applicant of its approval, if the Company determines to do so. The Applicant’s registration as a Registered User shall be completed upon the notice by the Company pursuant to this paragraph.
  3. Upon completion of the registration pursuant to the foregoing paragraph, the Service Agreement shall become effective between the Registered User and the Company, allowing the Registered User to use the Services pursuant to these Terms and Conditions.
  4. The Company reserves the rights to refuse registration or registration of any Applicant without any obligation to disclose the reasons, in the event that:
    1. Any or all of the Registration Information provided by the Applicant to the Company is found to be false, inaccurate or omitted;
    2. The Applicant is a minor, adult ward, or person under curatorship or assistance, for which approval has not been obtained from such Applicant’s legal representative, guardian, curator or assistant;
    3. The Applicant was determined by the Company to (ⅰ) constitute an organized crime group or a member thereof, rightist organization, anti-social force, or other similar person or entity (“Antisocial Force”), (ⅱ) have any interaction or involvement with an Antisocial Force, or (ⅲ) assist or be involved in the maintenance, operation or management of an Antisocial Force by way of finance or other means;
    4. The Applicant was determined to have been in violation of any agreements with the Company, or to have involvement with a defaulting party of any such agreements;
    5. The Applicant has suffered any of the measures under Article 10; or
    6. In addition to the foregoing, the Company deems the registration inappropriate.

Article 4 Change to Registration Information

The Registered User shall promptly notify the Company of any change to the Registration Information in accordance with such manner as prescribed by the Company.

Article 5 Password and User ID Management

  1. The Registered User shall be reponsible for keeping and maintaining its password and user ID for the Services in an appropriate manner, and may not cause a third party to use, or provide, transfer, change the name of, sell or otherwise dispose of, the same.
  2. The Registered User shall be, and the Company shall in no event be, liable for damages arising out of inappropriate management, misuse, or use of the Registered User’s password or user ID by a third party.

Article 6 Fees and Payment Method

  1. In order to use certain services, paid FE Points, or other paid content or functions (“Paid Services”) provided by the Company, you must pay a fee separately determined by the Company.
  2. The contents of paid services, usage fees, and payment methods shall be as set forth on the Service, on our website, or in individual terms and conditions.
  3. We will not refund any usage fees already paid by the user.
  4. If a user fails to pay the usage fee or otherwise violates these Terms of Use, we may, without any notice or demand, suspend, delete, cancel, or take any other action against the user for providing the paid services.
  5. If the Registered User fails to pay the above fees when due and payable, it shall be oligated to pay a default penalty at the rate of 14.6% per annum.

Article 7 Prohibited Actions

When using the Services hereunder, the Registered User and the General User may not conduct any of the following acts or any act that the Company determines falls under any of the following:

  1. acts that violate any laws or regulations or that are associated with criminal activity;
  2. acts that defraud or threaten the Company, other Users or other third parties;
  3. acts against public order and good morals;
  4. acts that infringe any IP Rights, portrait rights, privacy rights, reputation or other rights or profit of the Company, other Users or other third parties;
  5. acts to transmit to other Users, through the Services, any of the following or any transmissions that the Company determines includes under any of the following;
    • excessively violent or cruel content;
    • computer viruses or other hazardous computer programs;
    • content that damage the reputation or the credit of the Company, other users of the Services or other third paties;
    • excessively indecent content;
    • content that encourages discrimination;
    • content that encourages suicide or self-mutilation;
    • content that encourages drug abuse;
    • antisocial content;
    • content for the purpose of disbursing information, such as chain mails;
    • content that causes uncomfortable feeling to third parties.
  6. acts that place an excessive burden on the network or system of the Services;
  7. acts that threaten to interrupt the operation of the Services;
  8. acts to access or attempt to access the system or network of the Services improperly;
  9. acts to impersonate a third party;
  10. acts to use the user ID or password of other users of the Services;
  11. acts of exploitation, advertisement, soliciting or marketing without the Company’s prior consent;
  12. acts to collect information of other users of the Services;
  13. acts that cause disadvantage damage or uncomfortable feelings to other users of the Services or other third parties;
  14. acts to provide Antisocial Forces with profit;
  15. acts that, directly or indirectly, evoke or facilitate acts listed in the preceding items; or
  16. other acts that the Company deems to be inappropriate.

Article 8 Suspension of the Services

  1. The Company shall be entitled to, without any advance notice to the Registered User and the General User, suspend or discontinue the Services, in whole or in part, in the event that:
    1. Inspection or maintenance of the computer system for the Services needs to be performed due to urgent circumstances;
    2. Computers or communication lines have been disrupted due to an accident;
    3. The Company becomes unable to provide the Services due to force majeure, including but not limited to erthquake, lightning, fire, storm and flood damage, power blackout and other natural disasters; or
    4. The Company determines that suspension or discontinuance is required for other reasons.
  2. Under no circumstances shall the Company be liable for any damages incurred by the User arising out of any measures taken by the Company pursuant to this Article 8.

Article 9 Ownership of Rights

  1. Any and all IP Rights related to the Website and the Services are expressly reserved by the Company or the Company’s licensor. Nothing contained herein shall be construed as granting to the User a license of the IP Rights owned by the Company or the Company’s licensor.
  2. The Registered User and General User hereby represents and warrants to the Company that it has lawful rights to post or otherwise transmit the Posted Data, and that the Posted Data so posted does not infringe any third party’s rights.

Article 10 Registration Cancellation

  1. The Company may, without prior notice or demand, delete the Posted Data, or temporarily suspend the use by the Registered User of the Services, cancel the Registered User’s registration as such or terminate the Service Agreement, in the event of any of the following:
    1. The Registered User failed to comply with any of provisions hereof;
    2. Any of the Registration Information is found to be false;
    3. The Registered User underwent payment suspension or became insolvent, or a petition for bankruptcy, civil rehabilitation, corporate reorganization, special liquidation or other similar procedure was filed against the Registered User;
    4. The Registered User has not used the Service for 6 months or more;
    5. The Registered User has not responded to inquiries from the Company or other communications requiring its response for 30 days or more;
    6. In addition to the foregoing, if the Company determined that it is not inappropriate for the Registered User to use the Services, maintain its registration as a Registered User, or have the Service Agreement remain in effect.
  2. If one or more of events specified above occurred, all amounts owed to the Company by the Registered User shall be automatically accelerated, and the Registered User shall immediately pay to the Company such amounts in full.
  3. The Company shall not be liable for any damages incurred by the Registered User arising out of, or in connection with, any actions taken by the Company pursuant to this Article 10.

Article 11 Withdrawal

  1. The Registered User may withdraw from the Services and cancel its registration as a Registered User by giving notice to the Company to that effect and pursuand to such manner as specified by the Company.
  2. Upon withdrawal, all amounts then due and payable from the Registered User, if any, shall be automatically accelerated, and the Registered User shall immediately pay to the Company such amounts in full.
  3. Treatment of user information after the withdrawal shall be subject to the provisions of Article 15.

Article 12 Registration, posting, distribution, etc., of User Content

  1. Users may post, distribute or register content (profile information, text, images, video, audio, music and other content) on the Service in accordance with the methods and conditions specified by the Company (“Postings, etc.”). Users may post, distribute, or register content (profile information, text, images, video, audio, music, and other content) on the Service (“Postings, etc.”) in accordance with the methods and conditions specified by the Company. User Content posted, etc. will be made available to other users.
  2. In the event that a third party’s copyrighted works (“Third Party Works, etc.”) are included in the User Content, the User must, at his/her own expense and responsibility, obtain permission from the third party to post and publish the Third Party Works, etc. on the Service and handle all other necessary rights at the user’s own expense.
  3. Users shall not post any User Content that falls under the prohibitions in Article 7 or any User Content that falls under such prohibitions.
  4. When a user posts user content that includes his/her personal information, the user agrees in advance that such personal information will be disclosed to other users through the Service.

Article 13 Handling of User Content

  1. Before posting User Content, users shall make backup copies of their own User Content and store them at their own risk. Users shall also be responsible for storing the User Content of other users, including responses to User Content that they have posted.
  2. We shall have no obligation to store User Content, and we shall not be liable for any deletion of User Content data from the servers managed by us, or deletion of User Content due to termination of all or part of the Service, etc. We shall not be liable for any loss of User Content.
  3. We may check the contents of User Content when it is necessary to check compliance with laws and regulations or these Terms of Use. However, we are not obligated to perform such checks.

Article 14 User Content Rights

  1. Copyrights (including the rights stipulated in Articles 27 and 28 of the Copyright Act) related to User Content posted or otherwise made available by Users on the Service are reserved. The same shall apply hereinafter.) (including the right to obtain or apply for registration of such rights and the right to be added to such rights by amendment of laws and regulations in the future, etc.; the same shall apply hereinafter) concerning User Content posted by Users on the Service, etc. The rights to any and all intellectual property rights (including the right to obtain or apply for registration of such rights and the right to add to such rights by amendment of laws and regulations in the future; hereinafter referred to as “Intellectual Property Rights”) shall be reserved to the user who posted the relevant User Content or to a third party who has granted such rights to the user.
  2. Users who post User Content on the Service grant us a worldwide, non-exclusive, royalty-free, sublicensable and transferable license to third parties, including other users, to provide, operate, advertise and promote the Service, to modify the Service, and to post User Content on external services, etc., for a limited period of time at the time the User Content is posted on the Service. You agree to grant to the third parties, including other users, a worldwide, non-exclusive, royalty-free, sublicensable, transferable, and terminable license to use, modify, and post the User Content on the Services for the provision, operation, advertising, and promotion of the Services. In the event that a third party owns all or part of the rights to the User Content, the User must also obtain a license from the third party to grant the license to us as set forth in this paragraph, and we shall not be liable for this.
  3. Users agree not to exercise their moral rights against us or any person (including other users) who has succeeded to or been granted rights by us with respect to the User Content registered by them. In addition, if a third party has moral rights, the user agrees not to allow said third party to exercise said moral rights.

Article 15 Warranty and Liability by User

  1. With respect to User Content that you have posted, you warrant that neither the content of such User Content nor the posting of such User Content falls under any of the prohibited items in Article 7.
  2. All responsibility for User Content posted by Users belongs to the Users concerned. We are not responsible for any User Content.
  3. If any User Content posted by a User infringes on the intellectual property rights, portrait rights, publicity rights, or any other rights or interests of any third party, the User shall resolve such infringement at the User’s own responsibility and expense, and the Company shall not be liable therefor.
  4. Users who have the status of residence listed in Appended Table 1 of the Immigration Control and Refugee Recognition Act shall, on their own responsibility, distribute information on this service within the scope permitted by the permission obtained from the Director General of the Immigration and Residence Management Agency based on the said Act, and we shall not be liable for any violation of the said Act or the said permission by the user.

Article 16 Use of this Service

  1. Users shall use the Service at their own risk in accordance with these Terms of Use, and shall bear full responsibility for any and all actions they take on the Service and the results thereof.

Article 17 Management of data, etc.

  1. The user acknowledges that the storage and integrity of data, including registration information and user contents, cannot be assured in this service. We shall not be liable for any loss of data accumulated or recorded during the term of this service due to unforeseen circumstances. In the event that maintenance or improvement of the Service becomes necessary, we may reproduce, etc., the data stored by the user on the server managed by us to the extent necessary for the maintenance or improvement of the Service.
  2. When the use of the Service is terminated due to the withdrawal of a user’s membership or cancellation of registration by the Company, the Company may delete the registration information, user contents, and usage data of the Service of the user concerned. We shall not be obligated to restore such posted content and usage data that have been deleted.

Article 18 FE Point

  1. FE Points” shall mean In-Service Points that can be used on the Service and can be exchanged for contents and functions designated by the Company. FE Points shall consist of FE Points that are granted free of charge in cases designated by the Company (including campaigns, etc. conducted at the discretion of the Firm) (“Free FE Points”) and FE Points that are issued by the Company in exchange for a consideration corresponding to the amount recorded by the electromagnetic method from users (“Paid FE Points”). The FE Points include the following.
  2. Users may only purchase paid FE Points in the manner determined by the Company. The purchase of paid FE Points is subject to the user’s agreement to the terms and conditions of payment and other conditions of third-party payment service companies (including but not limited to Apple Inc. or Google Inc.), and the user shall abide by these conditions.
  3. Users may only redeem FE Points in the manner prescribed by the Company; FE Points may not be exchanged for cash, goods, or other economic benefits other than those specified by the Company.
  4. Paid FE Points constitute a prepaid means of payment as defined in the Act on Funds Settlement (the “Funds Settlement Act”), the terms and conditions of which shall be separately determined by the Company and displayed on the Services or on the Company’s website in the “Indication under the Funds Settlement Act” or on the Services or on the Firm’s website. The conditions shall be indicated on the Service or on the Firm’s website. Free FE Points do not constitute a prepaid means of payment as defined in the Funds Settlement Law.
  5. If a user has both free and paid FE Points, the distinction between paid and free FE Points with respect to the specific order of consumption shall be determined by our company.
  6. The number of FE Points to be exchanged and other conditions will be determined separately by us and displayed on the Service or on our website. We may change these conditions at our discretion.
  7. Unless otherwise approved by the Company, FE Points may only be used by the User who purchased or redeemed them, and may not be used, loaned, transferred, sold, pledged, etc. to other Users or other third parties.
  8. The Company will not refund FE Points in cash unless required by the Funds Settlement Act or other laws and regulations. The method and conditions for refunding FE Points in cash in accordance with laws and regulations shall be determined separately by the Company.
  9. Users agree in advance that if a user loses eligibility to use the Service due to withdrawal from membership, cancellation of registration, or any other reason, the unused FE Points will be extinguished at that time, and that the Company will not bear any responsibility for the extinguishment of FE Points.

Article 19 Services Modification and Termination

  1. The Company shall be entitled to at any time modify or terminate the Services in its own discretion. The Company shall notify in advance the User of any intended termination by the Company of the Services.
  2. The Company shall not be liable for any damages incurred by the User arsing out of, or in connection with, any actions taken by the Company pursuant to this Article 12.

Article 20 Disclaimer and Waiver of Warranties

  1. THE COMPANY MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE SERVICES (including but not limited to any representation or warranty (ⅰ) of fitness or suitability for a particular purpose contemplated by the Registered User, (ⅱ) that the Services have expected functions, commercial value, accuracy, or usefulness, (ⅲ) that the use by the User of the Services complies with the laws and regulations applicable to the User or any internal rules established by industrial organizations, and (ⅳ) that the Services will be free of interruption or defects).
  2. Under no circumstances shall the Company be liable for any damages incurred by the Registered User arising out of discontinuance, suspension, termination, unavailability, or modification by the Company of the Services,cancellation or loss of messages or information transmitted by the Registered User to the Services, deletion of the registration of the Registered User, loss of registered data or failure of or damage to equipment through the use of the Services, or otherwise in connection with the Services (“Damages”).
  3. The Company shall not be liable for any amount exceeding the consideration paid by the Registered User to the Company for the immediately previous 12 months in relation to Damages incurred by the Registered User that are attributable to the Company for any reasons whatsoever. UNDER NO CIRCUMSTANCES SHALL THE COMPANY BE LIABLE FOR INCIDENTAL, INDIRECT, SPECIAL, FUTURE DAMAGES AND LOST PROFITS.
  4. The Company shall not in any way be liable for transactions, communications or disputes arising between the User and other Users or a third party in connection with the Services or the Website.

Article 21 Confidentiality

The User shall keep confidential any and all non-public information disclosed by the Company to the User for which the Company has imposed on the User a confidentiality obligation in connection with the Services, unless the Registered User has obtained prior written approval from the Company.

Article 22 Treatment of User Information

  1. Treatment by the Company of the User’s information shall be subject to the provisions of our Privacy Policy, which are separately prescribed, and the User hereby agrees to treatment by the Company of the User’s information subject to such Privacy Policy.
  2. The Company may, in its sole discretion, use or make public any information or data provided by the User to the Company as statistical information in a form that cannot identify an individual, and the User may not challenge or dispute such use.

Article 23 Amendments

The Company reserves the right to amend or change these Terms and Conditions. In the event of any amendment or change to these Terms and Conditions, the Company shall notify the User thereof. if the User uses the Services, or fails to take steps to cancel its registration within the time specified by the Company after the notice set forth above, the User shall be deemed to have agreed to such amendment or change to these Terms and Conditions.

Article 24 Notice

Any inquiries with respect to the Services or other communications or notices from the User to the Company, or the notices concerning any amendment to these Terms and Conditions or other communications or notices from the Company to the User shall be made in accordance with the procedures specified by the Company.

Article 25 Assignment

  1. The Registered User shall not assign, transfer, grant security interests in or otherwise dispose of its status under the Service Agreement or its rights or obligations under these Terms and Conditions without the prior written consent of the Company.
  2. In cases where the Company has assigned the business regarding the Services to a third party, the Company may, as part of such assignment, assign to such third party its status under the Service Agreement, its rights and obligations under these Terms and Conditions, and the Registration Information and other information relating to the User, and the User hereby agrees to such assignment in advance. For the purposes of this Article 18.2, the business assignment referred to above shall include, in addition to the usual form of business assignment, a split of the Company or any other form of restructuring of the Company that would result in a business transfer.

Article 26 Severability

If any provision of these Terms and Conditions or part thereof is held to be invalid or unenforceable under the Consumer Contract Law of Japan or other laws or regulations, the remaining provisions hereof shall remain in full force and effect.

Article 27 Governing Law and Jurisdiction

  1. These Terms and Conditions shall be governed by the laws of Japan. If there are sales of goods in the Services, the United Nations Convention on Contracts for the International Sales of Goods (CISG) shall not apply.
  2. Any and all disputes arising out of or in connection with these Terms and Conditions shall be submitted to the exclusive jurisdiction of the Tokyo District Court in the first instance.

These Terms and Conditions shall be executed in the Japanese language. Japanese shall be the governing language and any translation of these Terms and Conditions into any other languages is for convenience of reference only and shall not bind the parties hereto.


Five Emotions Co.,Ltd.
Prescribed on 12/19/2022